Last updated: 15 June 2026
Privacy Policy
This Privacy Policy explains how One World Management collects, uses, stores and protects personal data submitted through this website, contact forms, email, WhatsApp or other communication channels.
1. Data controllers
The applicable data controller depends on the location of the property, service request or commercial relationship.
For Colombia: One World Management SAS NIT: 901079016-6 Address: Calle 97 # 21-71 Of. 104, Bogotá, Colombia Email: privacy@oneworldmanagement.co
For Italy / European Union: Juan David Hernández Calvo Partita IVA: IT13222900964 Address: Corso Como 5, Milano, Italy Email: privacy@oneworldmanagement.co
Commercial brand: One World Management
The commercial brand “One World Management” may be used on the website, in communications and in marketing materials. The contracting legal operator will be confirmed before any agreement is signed.
2. Personal data we collect
We may collect the following personal data:
• Full name • Email address • Phone number / WhatsApp number • Country • City • Property location • Type of property or project • Number of units • Current status of the property or project • Interested service • Message or opportunity details • Profile type selected in the form, such as property owner, developer/investor or expansion/partnership • Communication history by email, WhatsApp or other channels • Technical data such as IP address, browser, device, pages visited, language selected and cookie preferences • Any additional information voluntarily provided by the user
3. Why we process personal data
We process personal data for the following purposes:
• To respond to contact requests • To evaluate properties, portfolios or real estate projects • To recommend a suitable management model • To prepare commercial proposals • To communicate with property owners, developers, investors and partners • To evaluate expansion or partnership opportunities • To manage pre-contractual and contractual relationships • To improve the website and user experience • To comply with legal, accounting, tax and administrative obligations • To protect the rights, property and security of One World Management and its clients
4. Legal basis for processing
For users in Italy, the European Union or the European Economic Area, personal data may be processed on the basis of:
• Consent, when the user submits a form or accepts optional cookies • Pre-contractual steps, when the user requests information, a proposal or an evaluation • Contract performance, when services are agreed • Legal obligations, including accounting, tax and regulatory requirements • Legitimate interest, including business communication, service improvement, fraud prevention, security and legal protection
For users in Colombia, personal data may be processed on the basis of:
• Prior, express and informed authorization from the data subject • Execution of pre-contractual or contractual relationships • Compliance with legal obligations • Legitimate commercial and operational purposes related to the requested service
5. How contact form data is used
When a user submits the contact form, the information is used to review the request, identify the relevant market, understand the property or project, recommend the appropriate management model and contact the user. The information may be shared internally with the appropriate legal operator or team member depending on the property location.
6. WhatsApp
The website may include a WhatsApp contact button or allow users to provide a WhatsApp number. If the user contacts One World Management through WhatsApp, the communication may be processed through WhatsApp/Meta services according to their own terms and privacy policies. One World Management will use WhatsApp communications only to respond to the user’s request, manage commercial conversations or continue the requested business relationship.
7. CRM and digital tools
One World Management may use a CRM or similar business management tool to organize leads, requests, owner contacts, investor contacts, partnership opportunities and commercial follow-ups. These tools are used only for business and operational purposes related to the services requested.
At this stage, One World Management may use a generic CRM or business management tool. Specific providers may be updated over time in this Privacy Policy or internal records.
8. Data sharing and processors
Personal data may be shared only when necessary with:
• Website hosting and infrastructure providers • Lovable or website development tools • Form and email delivery providers • CRM or lead management tools • Analytics providers, if activated • IT and security providers • Legal, accounting or tax advisors • Operational partners, only when necessary to evaluate or provide services • Public authorities, when legally required
One World Management does not sell personal data.
9. International transfers
Because One World Management operates internationally and may use digital tools hosted outside the user’s country, personal data may be transferred or stored internationally. When required, appropriate safeguards are applied according to applicable data protection rules.
10. Data retention
Personal data is kept only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention guidelines:
• Contact form leads: up to 24 months after the last interaction, unless a contractual relationship begins • Commercial communications: as long as necessary to manage the request or business relationship • Contractual, accounting and tax records: according to applicable legal and tax retention periods • Website analytics data: according to the configuration of the analytics provider, if activated • WhatsApp/email communications: as long as necessary for the business relationship, legal protection or operational continuity
11. User rights
For users in Italy, the European Union or the European Economic Area, applicable rights may include:
• Access personal data • Rectify inaccurate data • Request deletion • Restrict processing • Object to processing • Request portability where applicable • Withdraw consent • Lodge a complaint with the competent data protection authority
For users in Colombia, applicable rights may include:
• Know, update and rectify personal data • Request proof of authorization • Be informed about the use of personal data • File complaints before the Superintendencia de Industria y Comercio • Revoke authorization and/or request deletion when legally applicable • Access personal data free of charge according to applicable law
12. How to exercise rights
Users may contact: privacy@oneworldmanagement.co
The request should include:
• Name • Contact details • Right being exercised • Description of the request • Enough information to identify the relevant data
13. Security
We apply reasonable technical, organizational and administrative measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure. However, no digital transmission or storage system can be guaranteed to be 100% secure.
14. Children and minors
This website is intended for adults, property owners, investors, developers, partners and business contacts. It is not directed to children. We do not knowingly collect personal data from minors through this website.
15. Changes to this policy
This Privacy Policy may be updated from time to time. The latest version will always be available on this page.